Stratten, Scott Kramer, Alison
Unselling : the new customer experience / Scott Stratten, Alison Kramer, - Hoboken John Wiley & sons. 2014 - vi, 234 p.
Includes index
9781118943007
Sales management
Selling
Customer relation
658.81 / STR
Unselling : the new customer experience / Scott Stratten, Alison Kramer, - Hoboken John Wiley & sons. 2014 - vi, 234 p.
Includes index
9781118943007
Sales management
Selling
Customer relation
658.81 / STR