DAHLGAARD, Jens J. Kristensen, Kai Kanji, Gopal K.

Fundamentals of total quality management: process analysis and improvement / [by] Jens J.Dahlgaard, Kai Kristensen, Gopal K.Kanji - London Chapman and Hall 1998 - xi, 371 p.

Includes index.

412705602


Quality management

658.562 / DAH
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