LOVELOCK, Christopher H.
Managing services: marketing, operations, and human resources - 2nd ed. - New Jersey Prentice-Hall 1992 - xvi, 472 p.
135447011
Seervices industries-Management
658 / LOV
Managing services: marketing, operations, and human resources - 2nd ed. - New Jersey Prentice-Hall 1992 - xvi, 472 p.
135447011
Seervices industries-Management
658 / LOV