Thomas, Ann Applegate, Jill
Pay Attention!: how to listen, respond, and profit from customer feedback - New Jersey John Wiley & Sons, Inc. 2010 - xvi, 205 p.
Include Index,Notes
9780470563557
Customer services
658.812 / THO
Pay Attention!: how to listen, respond, and profit from customer feedback - New Jersey John Wiley & Sons, Inc. 2010 - xvi, 205 p.
Include Index,Notes
9780470563557
Customer services
658.812 / THO