CROSBY, Philip B.
Quality without tears: the art of hassle-free management / [by] Philip B.Crosby - New York McGraw-Hill 1984 - xv, 205 p.
Includes index.
70145113
Quality assurance
658.5 / CRO
Quality without tears: the art of hassle-free management / [by] Philip B.Crosby - New York McGraw-Hill 1984 - xv, 205 p.
Includes index.
70145113
Quality assurance
658.5 / CRO