Crosby, Philip B.
Quality without tears: the art of hassle-free management - New York McGraw-Hill 1984 - xv, 205 p.
007014530X
Quality assurance
658.5 / CRO
Quality without tears: the art of hassle-free management - New York McGraw-Hill 1984 - xv, 205 p.
007014530X
Quality assurance
658.5 / CRO