Management: meeting and exceeding customer expectations (Record no. 170421)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00313nam a2200109Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 230131s9999 xx 000 0 und d |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.4 |
| Item number | PLU |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | PLUNKETT, WarrenR |
| 245 #0 - TITLE STATEMENT | |
| Title | Management: meeting and exceeding customer expectations |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | [Australia] |
| Name of publisher, distributor, etc | South-Western |
| Date of publication, distribution, etc | 2002 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | CD - Use in Library (PR) |
No items available.