| 000 -LEADER |
|---|
| fixed length control field |
00577nam a22001697a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20240202100544.0 |
| 008 - Submission date |
|---|
| fixed length control field |
231120b ||||| |||| 00| 0 eng d |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Edition number |
23 |
| Classification number |
658.812 |
| Item number |
KAR |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Karunanithy, Mahadevan |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Customer relationship management and customer retention : a case of private healthcare service in Jaffna, Sri Lanka |
| 260 ## - Place & TD producing Institution Name |
|---|
| Place of TD producing Institution |
Jaffna: |
| Date of publication, distribution, etc. |
2020. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xvi, 213 p. |
| 502 ## - DISSERTATION NOTE |
|---|
| Degree type (Doctoral, Masters .etc.) |
Ph.D. |
| Dissertation note |
Thesis |
| Name of granting institution |
University of Jaffna |
| Year degree granted |
2020. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| 9 (RLIN) |
151007 |
| Topical term or geographic name as entry element |
Customer relationship |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| 9 (RLIN) |
151008 |
| Personal name |
Prof. B. Nimalathasan |
| Relator term |
Supervisor |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Theses & Dissertations (PR) |
