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Taming the search-and-suitch customer: earning customer loyalty in a compulsion- (Record no. 39633)

000 -LEADER
fixed length control field	00422nam a2200145Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	180712s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	9780470345047
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	658.8
Author Mark	GRI
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	GRIFFIN, Jill
245 ## - TITLE STATEMENT
Title	Taming the search-and-suitch customer: earning customer loyalty in a compulsion-
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc.	United States
Name of publisher, distributor, etc.	Jossey-Bass
Date of publication, distribution, etc.	2009
300 ## - PHYSICAL DESCRIPTION
Extent	xiv, 274 p.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Customer relations
942 ## - ADDED ENTRY ELEMENTS (KOHA)
item type	Books in Stacks (S)

Holdings
Withdrawn status	Lost status	Damaged status	Not for loan	Permanent Location	Current Location	Shelving location	Date acquired	Source of acquisition	Price	Full call number	Accession Number	Date last seen	item type
				Management and Commerce	Management and Commerce	Science & Technology	2018-07-13	Not Known	250.00	658.8 GRI	183491	2018-07-13	Books in Stacks (S)
				Management and Commerce	Management and Commerce	Science & Technology	2018-07-16	Not Known	250.00	658.8 GRI	183492	2018-07-16	Books in Reference (R)

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