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Customer relationship management : concepts and technologies

Publisher: London Routledge 2016Edition: 3rd ed.Description: xxv, 400 p.ISBN: 9781138236813.Subject(s): Customer relationDDC classification: 658.812

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Item type	Current location	Collection	Call number	Status	Date due	Barcode
Books in Stacks (S)	Main Library Science & Technology	S	658.812 BUT (Browse shelf)	Available		251806
Books in Stacks (S)	Main Library Science & Technology	S	658.812 BUT (Browse shelf)	Available		251808
Books in Stacks (S)	Management and Commerce Science & Technology	S	658.812 BUT (Browse shelf)	Checked out	11/03/2023	251807
Books in Reference (R)	Management and Commerce Science & Technology	R	658.812 BUT (Browse shelf)	Available		251805

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Previous	658.812 BAT Leading Through Relationship Marketing : how winning organisation leverage stakeholder relationships to improve business performance	658.812 BEL Take their breath away: how imaginative service creates devoted customers	658.812 BEL Take their breath away: how imaginative service creates devoted customers	658.812 BUT Customer relationship management : concepts and technologies	658.812 GOS Customer relationship management essentials /	658.812 KUM Customer relationship management: concepts and cases	658.812 MET Successful service operations management	Next

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