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Relationship marketing for competitive advantage: winning and keeping customers

Publisher: Oxford Butterworth Heinemann 1995Description: x, 304 p.ISBN: 075062020X.DDC classification: 658.812

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Item type	Current location	Collection	Call number	Status	Date due	Barcode
Books in Stacks (S)	Management and Commerce Science & Technology	S	658.812 REL (Browse shelf)	Available		235119

Previous		No cover image available	No cover image available		No cover image available			Next
Previous	658.812 KUM Customer relationship management: concepts and cases	658.812 MOR Calming upset customers	658.812 QUE The QUEST for loyalty: creating value through partnership	658.812 REL Relationship marketing for competitive advantage: winning and keeping customers	658.812 RIC Understanding customers	658.812 THO Pay Attention!: how to listen, respond, and profit from customer feedback	658.812 THO Pay Attention!: how to listen, respond, and profit from customer feedback	Next

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