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SERVICES marketing: integrating customer focus across the firm

Publisher: London McGraw-Hill 2012Edition: 2nd ed.Description: xxv, 559 p.ISBN: 9780077131715.DDC classification: 658.8

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Item type	Current location	Collection	Call number	Status	Date due	Barcode
Books in Reference (R)	Management and Commerce Science & Technology	R	658.8 SER (Browse shelf)	Available		224840

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