Zero defect marketing: the secrets of selling high tech services
By: FRIEDMAN, Lee A.
Publisher: Illinois Dow Jones-Irwin 1988ISBN: 155623001X.DDC classification: 620.00688| Item type | Current location | Collection | Call number | Status | Date due | Barcode |
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Books in Stacks (S)
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Main Library Science & Technology | S | 620.00688 FRI (Browse shelf) | Available | 207427 |
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