Scherkenbach, William S. <br/><br/>
The deming route to quality and productivity: raod maps and roadblocks 

 - Washington  CEE Press  1991 
 - 145 p. 
<br/><br/><label>ISBN: </label>941893006 
<br/><br/><label>Dewey Class. No.: </label>658.562  / SCH