BANK, John <br/><br/>
The essence of total quality management 

 - New York  Prentice Hall  1992 
 - xviii, 203 p. 
<br/><br/><label>ISBN: </label>013284902X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management
<br/><br/><label>Dewey Class. No.: </label>658.5  / BAN