EVANS, James R. <br/><br/>
The management and control of quality 

 - 5th ed. 
 - [Australia]  South-Western  2002 
 - xxi, 839 p.+ CD-ROM 
<br/><br/><label>ISBN: </label>324066805 0324066821 [CD] 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.562  / EVA