PETERSON, Kristine <br/><br/>
The strategic approach to quality service in health care / 
[by] Kristine Peterson 
 - Rockville  Aspen pub.  1988 
 - xv, 331 p. 
<br/><br/> Includes appendixes and index. 
<br/><br/><label>ISBN: </label>871897644 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitals-Administration
<br/><br/><label>Dewey Class. No.: </label>362.1  / PET