<![CDATA[UOJ Online Search for 'an:143037']]>

<![CDATA[UOJ Online Search for 'an:143037']]> /cgi-bin/koha/opac-search.pl?q=ccl=an%3A143037&format=rss2 3 0 50 Telephone skills that satisfy customers: unleash the full potential of the telephone / ISBN 9788130918389 /cgi-bin/koha/opac-detail.pl?biblionumber=39972

By CONLOW, Rick. New Delhi Viva Books 2011 . ii, 107 p. 9788130918389

Place Hold on Telephone skills that satisfy customers: unleash the full potential of the telephone /

]]> /cgi-bin/koha/opac-detail.pl?biblionumber=39972 Telephoning / ISBN 9788130902838 /cgi-bin/koha/opac-detail.pl?biblionumber=39975

By LOWE, Susan. New Delhi Viva Books 2009 . 64 p. - + CD - ROM 9788130902838

Place Hold on Telephoning /

]]> /cgi-bin/koha/opac-detail.pl?biblionumber=39975 The telephone interviewer's handBook: how to conduct standardized conversations / ISBN 9780787986384 /cgi-bin/koha/opac-detail.pl?biblionumber=45279

By GWARTNEY, Patricia. San Francisco Jossey-Bass 2007 . xix, 315 p. 9780787986384

Place Hold on The telephone interviewer's handBook: how to conduct standardized conversations /

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