|
|
1.
|
"No, Cousin, I'll To Fife" / V.L. Wrirasinha
by WIRASINHA, V.L. Publisher: Colombo Ceylon Printers 2000Availability: Items available for loan: Main Library [Call number: 351.5493 WIR] (1).
|
|
|
2.
|
A Guide to law of trade marks and service marks in Sri Lanka / D.M. Karunaratna
by KARUNARATNA, D.M. Publisher: Ratmalana Sarvodaya Vishva Lekha pub. 1997Availability: Items available for loan: Main Library [Call number: 346.0488 KAR] (1).
|
|
|
3.
|
Achieving excellence through customer service
by Tschohl , John. Publisher: New Jersey Prentice Hall 1991Availability: Items available for loan: Management and Commerce [Call number: 658.812 TSC] (1).
|
|
|
4.
|
At America's service: how corporations can revolutionize the way they treat thei
by ALBRECHT, Karl. Publisher: Illinois Dow-Jones-Irwin 1988Availability: Items available for loan: Management and Commerce [Call number: 658.8 ALB] (1).
|
|
|
5.
|
At america's service: howyour company can join the customer service revolution
by Albrecht, Karl. Publisher: New York Warner Books 1988Availability: Items available for loan: Management and Commerce [Call number: 658.8 ALB] (1).
|
|
|
6.
|
Celebrating a life: planning memorial services and other creative remembrances / Faith moore
by MOORE, Faith. Publisher: New York Stewart, Tabori & Chang 2009Availability: Items available for loan: Main Library [Call number: 393.9 MOO] (1).
|
|
|
7.
|
Computerized cost control systems /[by] Jerome H.Fuchs
by FUCHS, Jerome H. Publisher: New Jersey Prentice-Hall 1980Availability: Items available for loan: Management and Commerce [Call number: 651.26 FUC] (1).
|
|
|
8.
|
Customer relationship management essentials / John W. Gosney, Thomas P. Boehm
by GOSNEY, John W | Boehm, Thomas P. Publisher: Newe Delhi PHI Learning 2000Availability: Items available for loan: Management and Commerce [Call number: 658.812 GOS] (1).
|
|
|
9.
|
Delivering quality service: balancing customer perceptions and expectations
by Zeithaml, Valarie A | Parasuraman, A | Berry, Leonard, L. Publisher: New York The Free Press 1990Availability: Items available for loan: Management and Commerce [Call number: 658.812 ZEI] (1).
|
|
|
10.
|
Delivering quality service; balancing customer perceptions and expectations
by Zeithaml, Valarie A. Publisher: New York The Free press 1990Availability: Items available for loan: Management and Commerce [Call number: 658.8 ZEI] (1).
|
|
|
11.
|
Designing mobile service systems / Els van de Kar and Alexander Verbraeck
by Kar, Els van de | Verbraeck, Alexander. Publisher: Amsterdam: IOS Press, 2007Availability: Items available for loan: Technology Library [Call number: 006.78 KAR] (1).
|
|
|
12.
|
Directory of adult education documentation and information services
by Unesco. Edition: 2nd ed.Publisher: Paris Unesco 1980Availability: Items available for loan: Main Library [Call number: 374.0025 UNE] (1).
|
|
|
13.
|
Discussing the welfare state / Charles Carter, Thomas Wilson
by CARTER, Charles | Wilson, Thomas. Publisher: London Policy Studies Institute 1980Availability: Items available for loan: Main Library [Call number: 361 CAR] (1).
|
|
|
14.
|
EMDR Sri Lankan Experience (Psychological trauma management through EMDR in Sri
by Jayatunge, Ruwan M. Publisher: Nugegoda Sarasavi 2008Availability: Items available for loan: Main Library [Call number: 361.3 RUW] (1).
|
|
|
15.
|
Empowering green initiatives with IT: a strategy and implementation guide
by Speshock, Carl. H. Publisher: New Jersey John Wiley & Sons 2010Availability: Items available for loan: Main Library [Call number: 658.4083 SPE] (1), Management and Commerce [Call number: 658.4083 SPE] (2).
|
|
|
16.
|
Evaluating networked information services: techniques, policy and issues
by MCCLURE, Charles R. Publisher: New Delhi Ess Ess Publi. 2008Availability: Items available for loan: Main Library [Call number: 025.52 EVA] (1).
|
|
|
17.
|
Finacing of health services
by World Health Organization. Publisher: Geneva WHO 1978Availability: Items available for reference: Medical Library [Call number: 362.1 WOR] (1).
|
|
|
18.
|
Food and beverage service ./ [by] Dennis Lillicrap, John Cousins, Robert Smith
by LILLICRAP, Dennis | Cousins, John | Smith, Robert. Edition: 6th ed.Publisher: London Hodder & Stoughton 2002Availability: Items available for loan: Main Library [Call number: 642 LIL] (2).
|
|
|
19.
|
Food service management: how to succeed in the high-risk restaurant business
by Wentz, Bill. Publisher: Florida Atlantic Pub. 2007Availability: Items available for loan: Main Library [Call number: 647.95068 WEN] (3).
|
|
|
20.
|
HELPING networks and human services /[by] Charles Froland...[et al.]
by Froland, Charles [Author]. Publisher: London Sage 1981Availability: Items available for loan: Main Library [Call number: 361 HEL] (2).
|
