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1. Customer relationship management / [by] Roger J.Baran, Robert J.Galka, Diniel P.Strunk

by BARAN, Roger J | Galka, Robert, J | Strunk, Daniel, P.

Publisher: Andover Cengage Learning 2011Availability: Items available for loan: Management and Commerce [Call number: 658.812 BAR] (1).

2. Customer relationship management : concepts and technologies

by Buttle, Francis | Maklan, Stan.

Edition: 3rd ed.Publisher: London Routledge 2016Availability: Items available for loan: Main Library [Call number: 658.812 BUT] (2), Management and Commerce [Call number: 658.812 BUT] (2).

3. An Empirical study of rerail service quality in organized retail store with spec

by Satheeshkumar, R.

Edition: Anna UniversityPublisher: Chennai Availability: Items available for reference: Management and Commerce [Call number: 658.812 SAT] (1).

4. The rise of the platform marketer : performance marketing with Google, Facebook, and Twitter, plus the latest high-growth digital advertising platforms

by Dempster, Craig | Lee, John.

Publisher: New Jersey Wiley, c2015Availability: Items available for loan: Medical Library [Call number: 658.8 DEM] (1).

5. CRM practices in commercial banks: a comparative study between public and private sector banks in erode district: Thesis submitted to Bharathiar University in partial fulfillment of the requirements for the Degree of Doctor of Philosophy in Commerce

by Manimekalai, T.

Publisher: TamilNadu Gobi Arts Science College 2018Availability: Items available for reference: Management and Commerce [Call number: 332.1068 MAN] (1).

6. Unselling : the new customer experience / Scott Stratten, Alison Kramer,

by Stratten, Scott | Kramer, Alison.

Publisher: Hoboken John Wiley & sons. 2014Availability: Items available for loan: Engineering Library [Call number: 658.81 STR] (1).

7. Successful help desk management in a week / Jacqueline Chapman

by Chapman, Jacqueline.

Publisher: London Hodder & Stoughton 2000Availability: Items available for loan: Main Library [Call number: 658.812 CHA] (1).

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