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1. .Cases in total quality management

by OAKLAND, John S.

Publisher: Oxford Butterworth/Heinemann 1994Availability: Items available for loan: Main Library [Call number: 658.5 OAK] (1), Management and Commerce [Call number: 658.5 OAK] (3).

2. Achieving Excellence in Business: A Practical Guide to the total quality transfo

by Ebel, Kenneth E.

Publisher: New York ASQC Quality Press 1991Availability: Items available for loan: Management and Commerce [Call number: 658.5 EBE] (1).

3. BEYOND total quality management: toward the emerging paradigm

by Bounds, Greg.

Publisher: New York McGraw-Hill 1994Availability: Items available for loan: Management and Commerce [Call number: 658.562 BEY] (1).

4. Creating high performance irganizations: practices and results of employee invol

by Lawler, Edward E.

Publisher: San Francisco Jossey - Bass 1995Availability: Items available for loan: Management and Commerce [Call number: 658.5 LAW] (2).

5. Four days with Dr.Deming: a strategy for modern methods of management / [by[ William J.Latzko, David M.Saunders

by LATZKO, William J | Saunders, David M.

Publisher: Menlo park Addison-Wesley 1995Availability: Items available for loan: Management and Commerce [Call number: 658.5 LAT] (1).

6. implementing and sustaining total quality management in health care / [by] Hugh C.H. Koch

by KOCH, Hugh C.H.

Publisher: Harlow Longman 1992Availability: Items available for loan: Medical Library [Call number: 362.1068 KOC] (1).

7. Incredibly american: releasing the heart of quality

by ZUCKERMAN, Marilyn R.

Publisher: Milwaukee ASQC Quality Press 1992Availability: Items available for loan: Main Library [Call number: 384.065 ZUC] (1).

8. Managing finanace for quality: bottom - line results from top - level commitment

by Stoner, James A.F.

Publisher: New Jersey Financial Executives Research Foundation 1994Availability: Items available for loan: Management and Commerce [Call number: 658.5 STO] (2).

9. Quality or else: the revolution in world business

by Dobyns, Lloyd.

Publisher: Boston Houghton Mifflin 1991Availability: Items available for loan: Management and Commerce [Call number: 658.5 DOB] (1).

10. The benchmarking book

by SPENDOLINI, Michael J.

Publisher: New York American Management Association 1992Availability: Items available for loan: Management and Commerce [Call number: 658.562 SPE] (1).

11. The management and control of quality

by EVANS, James R.

Edition: 5th ed.Publisher: [Australia] South-Western 2002Availability: Items available for loan: Management and Commerce [Call number: 658.562 EVA] (1). Items available for reference: Management and Commerce [Call number: 658.562 EVA] (1).

12. The mcgraw-hill encyclopedia of quality terms & concepts

by Cortada, James W.

Publisher: New York McGraw-Hill 1995Availability: Items available for loan: Management and Commerce [Call number: 658.56203 COR] (1). Items available for reference: Management and Commerce [Call number: 658.56203 COR] (1).

13. The new economics for industry, government, education

by Deming, W. Edwards.

Publisher: Cambridge Massachusetts Institute of Technology 1993Availability: Items available for loan: Management and Commerce [Call number: 658.4 DEM] (1).

14. Total quality management in the public sector: an international perspective

by Morgan, Colin.

Publisher: Buckingham Open University Press 1994Availability: Items available for loan: Management and Commerce [Call number: 350.007 MOR] (1).

15. Total quality management: Strategies and techniques proven at today's most succe

by George, Stephen.

Publisher: New York John Wiley & Sons.. 1994Availability: Items available for loan: Management and Commerce [Call number: 658.562 GEO] (1).

16. Implementing total quality /by David L.Goetsch, Stanley Davis

by GOETSCH, David L | Davis, Stanley.

Publisher: New Jersey Prentice Hall 1995Availability: Items available for loan: Management and Commerce [Call number: 658.5 GOE] (1).

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