| 000 | 00517nam a2200205Ia 4500 | ||
|---|---|---|---|
| 999 |
_c10951 _d10951 |
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| 005 | 20190806084220.0 | ||
| 008 | 190806b ||||| |||| 00| 0 eng d | ||
| 020 | _a9788120346956 | ||
| 041 | _aEN | ||
| 082 |
_a658.812 _bKUM _223 |
||
| 100 | _aKumar Rai, Alok | ||
| 245 | _aCustomer relationship management: concepts and cases | ||
| 250 | _a2nd ed. | ||
| 260 |
_aDelhi _bPHI Learning _c2014 |
||
| 300 | _axxiv, 501 p. | ||
| 500 | _aInclude Index | ||
| 509 | _aNS | ||
| 650 | _aCustomer relations | ||
| 942 | _cS | ||