000 | 00632 a2200229 4500 | ||
---|---|---|---|
999 |
_c125925 _d125924 |
||
005 | 20201015095513.0 | ||
008 | 200205b ||||| |||| 00| 0 eng d | ||
020 | _a9781118943007 | ||
041 | _aEN | ||
082 |
_223 _a658.81 _bSTR |
||
100 | _aStratten, Scott | ||
100 | _aKramer, Alison | ||
245 |
_aUnselling _b: the new customer experience _c/ Scott Stratten, Alison Kramer, |
||
260 |
_aHoboken _bJohn Wiley & sons. _c2014 |
||
300 | _avi, 234 p. | ||
500 | _aIncludes index | ||
509 | _aNS | ||
650 | 4 |
_914991 _aSales management |
|
650 | 4 |
_915296 _aSelling |
|
650 | 4 |
_94402 _aCustomer relation |
|
942 | _cS |