| 000 | 00577nam a22001697a 4500 | ||
|---|---|---|---|
| 999 |
_c178871 _d178870 |
||
| 005 | 20240202100544.0 | ||
| 008 | 231120b ||||| |||| 00| 0 eng d | ||
| 082 |
_223 _a658.812 _bKAR |
||
| 100 | _aKarunanithy, Mahadevan | ||
| 245 | _aCustomer relationship management and customer retention : a case of private healthcare service in Jaffna, Sri Lanka | ||
| 260 |
_aJaffna: _c2020. |
||
| 300 | _axvi, 213 p. | ||
| 502 |
_bPHD _aThesis _cUniversity of Jaffna _d2020. |
||
| 650 | 0 |
_9151007 _aCustomer relationship |
|
| 700 |
_9151008 _aProf. B. Nimalathasan _egui |
||
| 942 | _cPRTD | ||