| 000 | 00444nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 180712s9999 xx 000 0 und d | ||
| 020 | _a135447011 | ||
| 082 |
_a658 _bLOV |
||
| 100 | _aLOVELOCK, Christopher H. | ||
| 245 | _aManaging services: marketing, operations, and human resources | ||
| 250 | _a2nd ed. | ||
| 260 |
_aNew Jersey _bPrentice-Hall _c1992 |
||
| 300 | _axvi, 472 p. | ||
| 650 | _aSeervices industries-Management | ||
| 942 | _cS | ||
| 999 |
_c25529 _d25529 |
||