000 00513nam a2200193Ia 4500
999 _c25929
_d25929
005 20230216110044.0
008 180712s9999 xx 000 0 und d
020 _a8131505316
082 _a658.8
_bHOF
_223
100 _aHOFFMAN, Douglas
100 _aBateson, John E.G.
245 _aMarketing of services /
_c[by] K.Douglas Hoffman, John E.G.Bateson
260 _aAustralia
_bCengage Learning
_c2009
300 _a425 p.
500 _aIncludes index.
509 _aNS
650 _aMarketing
942 _cR