| 000 | 00392nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 180712s9999 xx 000 0 und d | ||
| 020 | _a007014530X | ||
| 082 |
_a658.5 _bCRO |
||
| 100 | _aCrosby, Philip B. | ||
| 245 | _aQuality without tears: the art of hassle-free management | ||
| 260 |
_aNew York _bMcGraw-Hill _c1984 |
||
| 300 | _axv, 205 p. | ||
| 650 | _aQuality assurance | ||
| 942 | _cS | ||
| 999 |
_c34233 _d34233 |
||