000			00424nam a2200145Ia 4500
008			180712s9999 xx 000 0 und d
020			_a9780470767849
082			_a658.45 _bCHE
100			_aCHERRY, Paul
245			_aQuestions that get results: innovative ideas managers can use to improve their t
260			_aNew Jersey _bJohn Wiley _c2011
300			_avii, 200 p.
650			_aCommunication-Management
942			_cR
999			_c34379 _d34379