000 | 00391nam a2200145Ia 4500 | ||
---|---|---|---|
008 | 180712s9999 xx 000 0 und d | ||
020 | _a814478662 | ||
082 |
_a658.562 _bSPE |
||
100 | _aSPENDOLINI, Michael J. | ||
245 | 4 | _aThe benchmarking book | |
260 |
_aNew York _bAmerican Management Association _c1992 |
||
300 | _axiv, 207 p. | ||
650 | _aTotal quality management | ||
942 | _cS | ||
999 |
_c40737 _d40737 |