000 00370nam a2200145Ia 4500
008 180712s9999 xx 000 0 und d
020 _a013284852X
082 _a658.8
_bPAY
100 _aPAYNE, Adrian
245 4 _aThe essence of services marketing
260 _aNew Delhi
_bPrentice-Hall
_c1993
300 _ax, 253 p.
650 _aMarketing management
942 _cS
999 _c41988
_d41988