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020 | _a8178083264 | ||
082 |
_a658.4038 _bTIW _223 |
||
100 | _aTIWANA, Amrit | ||
245 | 4 | _aThe essential guide to knowledge management: E-Business and CRM applications | |
260 |
_aDelhi _bPearson education _c2001 |
||
300 | _axxiv,315 p.- | ||
440 | _aEssential guide series | ||
500 | _aIncludes glossary and index. | ||
650 | _aKnowledge management | ||
650 | 0 |
_aManagement _9120841 |
|
942 | _cS |