000 00419nam a2200145Ia 4500
008 180712s9999 xx 000 0 und d
020 _a007024099X
082 _a658.56203
_bCOR
100 _aCortada, James W.
245 4 _aThe mcgraw-hill encyclopedia of quality terms & concepts
260 _aNew York
_bMcGraw-Hill
_c1995
300 _avi, 392 p.
650 _aTotal quality management - Encyclopedias
942 _cS
999 _c43381
_d43381