000 00464nam a2200181Ia 4500
999 _c5559
_d5559
005 20201230122705.0
008 180712s9999 xx 000 0 und d
020 _a8176495182
082 _a380
_bPAT
_223
100 _aPATTERSON, James G.
245 _aBenchmarking basics: looking for a better way
260 _aNew Delhi
_bViva books
_c2004
300 _aix, 79 p.
440 _aA fifty-minute series book
509 _aNS
650 _aCommerce
942 _cS