000 00394nam a2200157Ia 4500
008 180710s9999 xx 000 0 und d
020 _a73771
082 _a371
_bIMP
100 _aBENDER, Louis W.
245 _aIMPROVING relations with the public
260 _aSan Francisco
_bJossey-Bass
_c1977
300 _aviii, 104 p.-
440 _aNew directions
650 _aEducation
942 _cS
999 _c66860
_d66860