000 00444nam a2200157Ia 4500
008 180710s9999 xx 000 0 und d
020 _a256314
082 _a658.812
_bSUR
100 _aSurathkumaar, R.R.
245 _aInfluence of servicescape in patient relationship management with reference to s
250 _aAlagappa University
260 _aKaraikudi
_c2016
300 _a278, xx, xii p.
650 _aCustomer service
942 _cPR
999 _c67457
_d67457