000			00354nam a2200145Ia 4500
008			180710s9999 xx 000 0 und d
020			_a200377
082			_a658.8 _bLOV
100			_aLOVELOCK, Christopher H.
245			_aServices marketing
250			_a3rd ed.
260			_aNew Jersey _bPrentice Hall _c1996
300			_avaried pages.
942			_cS
999			_c78342 _d78342