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Pay Attention!: how to listen, respond, and profit from customer feedback

Publisher: New Jersey John Wiley & Sons, Inc. 2010Description: xvi, 205 p.ISBN: 9780470563557.Subject(s): Customer servicesDDC classification: 658.812

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Item type	Current location	Collection	Call number	Status	Barcode
Books in Stacks (S)	Main Library Science & Technology	S	658.812 THO (Browse shelf)	Available	206471
Books in Stacks (S)	Management and Commerce Science & Technology	S	658.812 THO (Browse shelf)	Available	206472
Books in Stacks (S)	Management and Commerce Science & Technology	S	658.812 THO (Browse shelf)	Available	206497

Previous	No cover image available		No cover image available				No cover image available	Next
Previous	658.812 QUE The QUEST for loyalty: creating value through partnership	658.812 REL Relationship marketing for competitive advantage: winning and keeping customers	658.812 RIC Understanding customers	658.812 THO Pay Attention!: how to listen, respond, and profit from customer feedback	658.812 THO Pay Attention!: how to listen, respond, and profit from customer feedback	658.812 TSC Achieving excellence through customer service	658.812 WOO Customer service	Next

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