Normal view MARC view ISBD view

Service management and marketing: managing the moments of truth in service compe

Publisher: Totonto Lexington Books 1990Description: xxii, 298 p.ISBN: 669200352.Subject(s): Service industries-MarketingDDC classification: 658.8

Tags from this library: No tags from this library for this title. Log in to add tags.

average rating: 0.0 (0 votes)

Item type	Current location	Collection	Call number	Status	Date due	Barcode
Books in Stacks (S)	Management and Commerce Science & Technology	S	658.8 GRO (Browse shelf)	Available		235221
Books in Stacks (S)	Management and Commerce Science & Technology	S	658.8 GRO (Browse shelf)	Available		235034

Previous		No cover image available		No cover image available	No cover image available	No cover image available	No cover image available	Next
Previous	658.8 GRI Taming the search-and-suitch customer: earning customer loyalty in a compulsion-	658.8 GRO BUSINESS marketing	658.8 GRO Marketing: essential principles, new realities	658.8 GRO Service management and marketing: managing the moments of truth in service compe	658.8 GRO BUSINESS marketing	658.8 GRO Service management and marketing: managing the moments of truth in service compe	658.8 GUI Marketing management: strategies and programs	Next

There are no comments for this item.

UOJ Online